CX Automation Consultancy and Delivery
Successful Mix of ARTistic, ENgineering, and Operational Perfection for SMART ENgagement OPerations
We work with our consultants to diagnose the state of your current CX operations, identify the automation and man-machine collaboration use cases, build ROI relevant to CX automation on multiple layers and come up with a fully-fledged plan for CX automation transformation. With our experienced team, we also deliver end-to-end projects. Choose any AI component. We will connect anything with anything and deliver the results.
Food Ordering
Automated Processes 3
Automation Ratio 85%
Savings 50%
E-commerce
Automated Processes 5
Automation Ratio 70%
Savings 40%
Human Resources
Automated Processes 5
Automation Ratio 75%
Savings 45%
Education Management
Automated Processes 6
Automation Ratio 75%
Savings 40%
How It Works
SMART ENgagement OPeration can be achieved with a Successful Mix of ARTistic, ENgineering and Operational Perfection
Consultancy and
Analysis
Understand the state of the operation, identify automation and man-machine collaboration possibilities, define the ROI, set the targets and evaluate the best-fitting vendors and stakeholders.
Design
Build the architecture, persona, project plan, KPIs, phasing and timeline.
Operation
Test, run and monitor the operations.
Quality
Enhancement
Baby-sitting, continuous refinement of the automation and man-machine collaboration use cases.
Our Customers
Reach out to us to smarten up your customer engagement operations.
Talk To Us
info@smartenop.com
PHONE NUMBER
+971552100886
ADDRESS
Office 101-027, B312 NASER AHMED SAEED MOHAMED ALAWADHI, Al Garhoud, Deira
PO Box: 713701